Returns and Refunds

 

DELIVERY INFORMATION
FREE NEXT DAY DELIVERY ON ALL ORDERS OVER £50 WITHIN THE UK!
Free delivery is available only on orders valued over £50 within the UK, for all orders under £50 delivery is charged at a flat rate of £6.95 plus VAT.

HOW DOES YOUR DELIVERY SERVICE WORK?
We use DHL for all our deliveries, you can rest assured that your order will arrive quickly and efficiently, and deliveries can appear anytime between 7am and 9pm.

HOW LONG DOES IT TAKE?
Typical delivery times within the UK are between 1-2 days. Delivery times can vary during peak times.

CAN I CHOOSE A SPECIFIC TIME FOR DELIVERY?
Yes you should find options during the checkout process.

RETURNS AND REFUNDS
OUR GUARANTEE TO YOU
Should you purchase any goods from our Xpress Salon Store website that you are not entirely satisfied with or that do not achieve the desired results, we will gladly exchange them or offer a full refund.

CUSTOMER CARE
In this instance, please call our customer care line on  01903 761100 or email us at sales@xpress.salon and we can provide you with our returns address information to enable you to return the products to us.

ADVISORS AND AVAILABILITY
Our team of advisors are here between 9.00am and 5.30pm, Monday to Friday. At all other times, please leave a message on our answerphone, and we will ring you back as soon as we can. You may also email us at sales@xpress.salon